We understand that your pet means everything to you. These FAQs should answer many of the questions you may have about leaving your furbaby with us. And if you can’t find an answer, feel free to contact us.

What do I bring on my pet's vacation?

To avoid any upset tummies we ask that you bring enough food for your pet's stay. You are welcome to bring any toys, beds, bowls etc. that you feel will make your pet's stay more enjoyable. We have extras of anything you may leave at home!

Will my dog be crated?

Yes, all dog's are crated at night and when they cannot be supervised. This is for their safety and the safety of our other guests. Remember, your pet is staying in our home with us. Just like when you are home and relaxing in the living room with your dog and the family, we do the same thing! Your pet will be able to interact with us in our daily home life while also getting added stimulation through supervised play time in the yard and hikes around our wooded property.

My pet needs daily medication administered. Will this cost me extra?

Never! We believe that you should feel comfortable and stress-free about leaving your pet at Santa Clara Pet Vacation.

How late/early can I drop my pets off?

We are flexible on when you can drop off. Please make arrangements ahead of time with us so that we are prepared for your arrival and notify us ahead of time if your plans change. An added fee of $12 will be added to your total if you need to pick up after 5:00 pm

Do you mingle my pets with other guests?

No, for the safety of all of our guests, those who do not know each other are kept separated. We have plenty of space for everyone to enjoy themselves and coordinate how many guests we take on at a time to ensure everyone gets plenty of one on one time.

What happens if my flight is canceled or delayed?

Just let us know! We are flexible! Additional charges may occur if the stay is extended.

What forms of payment do you take?

We accept cash, check and credit/debit cards. We can even send an invoice ahead of time if you would like to pay before drop off.